Privacy Policy

At Launchpoint Lodge, we respect your privacy and are committed to protecting your personal information. We use SMS messaging primarily to communicate with our guests and potential guests, providing quick and convenient assistance with any questions about their stay.

Our SMS Policy:

No Third-Party Marketing: We do not sell, rent, or share your mobile number with third parties for marketing purposes.

Purpose of SMS: We use SMS to share important updates related to your stay or respond to inquiries. Occasionally, we may send special promotions to past guests through a trusted marketing partner.

Opt-In: By providing your phone number during reservation, inquiry, or direct communication, you consent to receive transactional SMS messages from Launchpoint Lodge related to your stay. These messages are intended to support your reservation, respond to inquiries, and enhance your guest experience. Message and data rates may apply.

Message Frequency: Message frequency varies depending on guest inquiries and reservation needs. On average, you can expect to receive 1–2 messages per month.

Opt-Out: You can opt out of SMS communications at any time by replying STOP to any message.

Help & Support: Need help? Simply reply HELP for assistance or contact us via phone at 603-745-7220 or email at launchpointlodge@gmail.com.

Data Collection: We collect your name, mobile number, and email through our website, reservation systems, or direct communication.

Data Sharing: Launchpoint Lodge is committed to protecting your privacy and ensuring that your personal information is used responsibly. We may share your information with trusted partners solely for business purposes aimed at enhancing your guest experience, such as reservation management, payment processing, and property maintenance services. This information sharing is not intended for marketing purposes. Your data will not be transferred to external organizations for advertising, promotional, or unrelated activities.

Data Protection and Privacy: Launchpoint Lodge is committed to safeguarding your personal information. We do not sell, rent, or transfer your data to external organizations, regardless of consent. Your personal information is used solely for guest services, reservation support, and transactional communications related to your stay. We have implemented the following measures to protect your data from unauthorized access and sharing

• Data Encryption: Personal data is encrypted both in transit and at rest.
• Access Controls: Strict access controls limit access to personal data to authorized personnel only.
• Regular Audits: We conduct regular audits to ensure compliance with data protection policies.
• Employee Training: Staff receive regular training on data privacy and security best practices.
• Data Retention: We retain your information only while you are subscribed to our SMS communication. You may request data deletion at any time.

Important: Message and data rates may apply based on your mobile carrier plan.

For more information about our privacy practices, please contact us.

Thank you for choosing Launchpoint Lodge – we look forward to hosting you!